Cookie Policy

This Cookie Policy explains how PoltuDa.in ("we," "our," or "us") uses cookies and similar technologies when you visit our website. PoltuDa.in is a service provider discovery and listing platform that helps users find trusted local service professionals — no user login or account is required to browse our platform.

We use cookies to ensure our website functions properly, to understand how visitors use our platform, and to remember your preferences such as your selected area or display settings. By continuing to use our website, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferences and settings, making your next visit easier and the site more useful to you.

Similar Technologies

In addition to cookies, we may use similar technologies such as:

Local Storage: Browser storage that allows websites to store data locally on your device, such as your preferred search area
Session Storage: Temporary storage that is cleared when you close your browser tab, used for short-lived preferences during your visit

Throughout this policy, when we refer to "cookies," we include these similar technologies unless stated otherwise.

2. How We Use Cookies

Since PoltuDa.in does not require user login or accounts, our use of cookies is minimal and focused on basic website functionality:

Website Functionality: Ensuring our website loads correctly and features work as expected
Anonymous Analytics: Understanding how visitors use our platform so we can improve it — this data is aggregated and cannot identify you personally
Remembering Preferences: Storing your selected search area, location preferences, and display settings so you don't have to set them again each visit
Security: Helping protect our website from spam, abuse, and malicious activity

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

These cookies are required for the basic functioning of our website and cannot be disabled.

Site Operation: Enable core website features such as page navigation and access to different sections
Security: Help protect our website from spam, bots, and malicious activity
Session Management: Maintain your browsing session as you navigate between pages
Server Load: Distribute traffic across servers for stable performance

3.2 Functional Cookies (Preferences)

These cookies remember your choices and preferences to provide a more convenient browsing experience.

Location / Area Preferences: Remember your selected service area or city so you see relevant local providers
Display Settings: Store your preferred layout or display options
Recent Searches: Save your recent service or provider searches for quick access

3.3 Analytics / Performance Cookies

These cookies help us understand how visitors interact with our platform so we can improve it.

Page Views: Track which pages are most visited to help us prioritise improvements
Visitor Patterns: Understand how visitors navigate our site (anonymously and in aggregate)
Performance Metrics: Measure page load times, errors, and responsiveness
Traffic Sources: Identify how visitors find our platform (search engines, direct visits, referrals)

3.4 Advertising Cookies

We do not currently use advertising or marketing cookies on PoltuDa.in. If we introduce them in the future, this policy will be updated accordingly and you will be informed.

4. Third-Party Cookies

We use a limited number of trusted third-party services that may place cookies on your device:

Provider	Purpose	Type
Google Analytics	Anonymous website traffic analysis and visitor behaviour tracking	Analytics
Leaflet / OpenStreetMap	Map display and location services for showing service provider locations	Functional

Third-party cookies are governed by the respective privacy policies of these providers. We encourage you to review their policies for more information.

5. How to Control or Disable Cookies

You have the right to control how cookies are used on your device. Here are several ways to manage your cookie preferences:

5.1 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can:

View all cookies stored on your device
Delete individual or all cookies
Block all cookies or only third-party cookies
Set preferences for specific websites

5.2 Browser-Specific Instructions

Google Chrome: Settings > Privacy and Security > Cookies and other site data
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies

5.3 Mobile Devices

iOS (Safari): Settings > Safari > Privacy & Security > Block Cookies
Android (Chrome): Settings > Site Settings > Cookies

5.4 Google Analytics Opt-Out

If you wish to opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on, available for all major browsers at tools.google.com/dlpage/gaoptout.

6. Impact of Disabling Cookies

While you have the right to disable cookies, please be aware that this may affect your experience on our platform:

Location Preferences: Your selected area or city may not be remembered between visits, requiring you to set it again
Search Settings: Recent searches and display preferences may not be saved
Map Functionality: Interactive maps showing service provider locations may not load or function correctly
General Functionality: Some website features may not work as expected

Note: Essential cookies are necessary for the platform to function. Disabling them may prevent you from using certain core features of the website.

7. Cookies and Your Privacy

Your privacy is important to us. Here is how we handle cookies responsibly:

We do not store any personal information (names, emails, phone numbers, or addresses) in cookies
We do not sell, rent, or trade cookie data to any third party
Analytics data collected through cookies is anonymous and aggregated — it cannot identify you personally
We regularly review our cookie practices to ensure they remain minimal and necessary
We comply with applicable Indian data protection laws including the Information Technology Act, 2000

For more information about how we handle data, please refer to our Privacy Policy.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

The cookies and technologies we use
Third-party services and integrations
Legal or regulatory requirements
Our platform features and functionality

When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may provide additional notice through a prominent banner on our website.

9. Related Policies

This Cookie Policy should be read in conjunction with:

Privacy Policy — How we collect, use, and protect personal data
Terms of Service — Rules and guidelines for using our platform

10. Shop Listing Disclaimer

PoltuDa acts as a listing platform. Shop owners are solely responsible for the accuracy of shop details, offers, pricing, and business information displayed on the platform.

11. Offer Content Disclaimer

PoltuDa does not guarantee the validity, availability, or pricing of any offer listed by shopkeepers. Customers are advised to confirm details directly with the shop.

Shop listings may be displayed based on user location or selected category to improve local discovery experience.
PoltuDa does not process payments or act as a party in any transaction between customers and shopkeepers.
We may use approximate location data to display nearby shops and services for a better user experience.
Shop contact details provided during registration may be publicly visible to users browsing the platform.

PoltuDa reserves the right to introduce service fees, subscription plans, or premium features in the future. Any such changes will be notified to users in advance.